Terms & conditions

Welcome to Catherine Russian Spa (www.catherinerussianspa.in). By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before booking or availing of our services.

1. General Use

  • The content on this website is for general information about our spa services and facilities.

  • We reserve the right to update, modify, or discontinue services at any time without prior notice.

2. Appointments & Bookings

  • All appointments are subject to availability and must be confirmed in advance.

  • We recommend arriving at least 10 minutes before your scheduled appointment.

  • Late arrivals may result in reduced service time.

3. Cancellations & Refunds

  • Cancellations should be made at least 24 hours prior to the appointment.

  • No-shows or late cancellations may be charged a cancellation fee.

  • Refunds, if applicable, will be processed as per our spa’s refund policy.

4. Health & Safety

  • Clients must inform therapists of any medical conditions, allergies, or injuries before treatment.

  • Our services are strictly professional wellness therapies and do not include any services beyond spa and massage treatments.

  • We reserve the right to refuse service to anyone under the influence of alcohol, drugs, or behaving inappropriately.

5. Age Restrictions

  • Guests must be 18 years or older to avail of spa and massage services.

6. Payments

  • Payments can be made via cash, card, or other accepted methods at the spa.

  • All prices listed are subject to change without prior notice.

7. Privacy Policy

  • Any personal details shared during bookings are kept confidential and used only for service purposes.

  • We do not share client information with third parties without consent.

8. Limitation of Liability

  • While we strive to provide the best spa experience, Catherine Russian Spa is not liable for any injury, loss, or damages arising from the use of our services.

9. Governing Law

  • These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Goa.

10. Contact Us

For any questions or clarifications regarding these Terms and Conditions, please contact us at:
Email: info@catherinerussianspa.in
Phone: +919797141991

Catherine Russian Spa